If you have a problem with Kontakt Player / Native Access (activation, add library, etc), Please read this.
– If you purchased the product at Prominy online shop
The download code can be found in the e-mail that was sent to you from Continuata. It has been sent to you separately from the order confirmation e-mail. The subject of the e-mail is;
‘Purchase :: product name (download version)’
You should have 2 e-mails. One from Continuata (including download code), and another the order confirmation e-mail (including your order details and serial number) from us. If you can’t find it, please check your spam folder.
– If you purchased the product at a dealer
Your registration code to receive your download code can be found in the e-mail that is sent from the dealer. Please follow this instruction.
How to download / install