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Upon completion of your order, you will receive an email confirmation from
us with the details of your purchase. When your order has shipped, you
will receive another email.
Orders are usually shipped via EMS (International Express Mail). You will usually receive your order within 3-5 business days. P
We are not able to ship to PO Boxes or APO/FPO addresses.
If a courier could not find your location, and return the shippment to
us, we will re-send your order to the same address or your alternative
address (if available). But please keep in mind that you are responsible
for the re-sending fee.
For international Customers (outside Japan):
We can ship to international customers.
International customers usually receive their order within 3 to 5 business
days. (It depends on country or city you live and the speed of customs
clearance.) Duties and Taxes are not included in your order.
You are responsible for paying any duties, taxes, and other charges imposed
for customs or importing goods into your country.These charges vary by
country. For more details, please contact customs office in your country.
Defective products (bad disc which any DVD drives can not read) will be
exchanged for the same product for a period of 30 days.
In principle, we do not accept returns unless you have a defective product (= bad disc). From the nature of the products, no refunds will be given for products once
you purchased. Please lesten to the demos carefully before you make a purchase.
If you have questions regarding shipping and returns, please contact us here.
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